Frequently Asked Questions

 

HOW MANY PEOPLE CAN PLAY zero latency GAMES AT ONCE?

A maximum of 8 players. Our experience does not support any additional players. For larger groups, you will need to book back-to-back sessions.

WHAT SHOULD I WEAR?

This is an active experience so please make sure you wear light, comfortable clothes and appropriate footwear (ie. no high heels).

CAN I WEAR MY GLASSES?

You can wear glasses if they do not have a large frame. We recommend wearing contact lenses for the experience, as our headsets will not fit large frames due to limited space between the eyes and VR lenses.

WHAT AGE CAN PLAY?

Players must be 13 years and over to play any experience. We can make exceptions for 10 to 12 year olds if they are accompanied by a playing adult and only book non-zombie experiences such as Engineerium or Singularity. Any children under 18 must also have a signed waiver which can be done on arrival and all players must be at least 130cm.

WHO CAN AND CAN’T PLAY?

Players under the influence of alcohol or drugs will not be allowed to play. You will not receive a refund or credit.

You will need to be able to walk around, unassisted for an hour with full use of both hands. People with vision in one eye are able to play.

For safety reasons anyone with the following impairment/medical conditions are not able to play:

  • Epilepsy and similar seizure disorders.

  • Deaf or severe hearing loss.

  • Broken leg or arm.

  • Wheelchair users.

Our experiences are not recommended for anyone with the following impairment/medical conditions:

  • Heart condition.

  • Pregnant - we don’t recommend women in their second or third trimester playing due to their centre of balance changing dramatically. It is a risk to your safety. Please call for any clarification.

CAN THIS EXPERIENCE CAUSE MOTION SICKNESS?

Every part of the system is designed to give you an immersive experience without any of the motion sickness typically associated with virtual reality systems.

Since changing our headsets in November 2016, only 0.02% of our players have pulled out due to motion sickness.

WILL I WALK INTO A WALL?

We have in-game safety mechanisms and a Game Master to stop that happening. It is up to you to pay attention and follow all instructions at all times to remain safe.